Terms of service
- Most items may be returned in original condition within 30 days of delivery and we will provide a refund, replacement, or an exchange.
- A restocking fee of 15% will apply to all eligible returns.
- Restocking fee does not apply to damaged or defective items.
- Shipping and handling fees are non-refundable.
- Certain items are not available for return due to consumer health and safety standards.
- A Return Authorization is required for all refunds or exchanges. Returns must be requested in writing by contacting Customer Service at: CS@coremeddirect.com within 10 days of receipt of order.